GP Patient Survey 2012
A recent survey has shown high patient satisfaction levels for getting an appointment at the surgery within 48hrs with a health care professional.
If you have an urgent problem you will be seen on the day you request an appointment. The practice does specialise in providing an acute access system called the same day access where doctors and nurses work together to provide a high quality patient-centred service.
If your condition is non-urgent, you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP or at a particular time. If you don't need an appointment within two working days, you also have the option to book up to 4 weeks in advance if this is more convenient for you. Nurses based in our practice treat patients for a wide range of common conditions. You can expect to see a nurse within one working day.
We do provide some flexibility in our appointment system. If you find it difficult to get to surgery during our normal working hours please discuss this with our receptionist or practice manager