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Welcome to Dr Royle & Partners, Birchwood Medical Centre
Practice news ....
PLEASE DON'T FORGET TO COMPLETE OUR FRIENDS & FAMILY TEST
The NHS wants to ensure that you have the best possible experience of care. The Friends and Family test is a way of gathering your feedback about this experience and helping to drive improvement in services. Take the Friends and Family test today by clicking on the image(left).Alternatively please complete a form at reception and pop it in the box in the waiting room. Your feedback is important to us.
BOOK YOUR 'FLU JAB TODAY
Vaccination is your best option for protection against influenza
If you are in one of the groups listed below do not underestimate 'flu
* Aged 65 or over, a person with diabetes or a BMI over 40 or pregnant
Or if you have a long-term condition of the:
* Lungs, eg. asthma or COPD, Heart, Brain or nervous system, Kidneys, Liver, Immune system, Spleen
IMPORTANT CHANGES TO REPEAT PRESCRIPTION ORDERING FROM 27TH SEPTEMBER 2017
Please see full details of this under Prescriptions Section.
URGENT PRESCRIPTION REQUEST POLICY
We experience a large volume of requests for prescription every day. In order to safely and efficiently carry this out we would like to make a policy of issuing acute prescriptions.
Medications other than the ones in this list will not be routinely issued on an urgent basis. Requests for routine prescription renewal would require 48 hours for the script to be processed for collection.
List of medication that would be issued urgently:
- Reliever Inhalers for Asthma & COPD (Blue inhalers)
- Oral anticoagulants
- Epileptic Medication for Epilepsy only
- Anti-psychotic medications
- Parkinson’s medications
- Long term oral steroids (which are taken every day, long term)
- Anti-angina medication and GTN sprays
- Anti-arrhythmic heart medication (for those with abnormal heart rhythms)
- Palliative care/ End of Life medications
- Insulin, Needles and Test strips for Type 1 diabetics only
- Epipens for anaphylaxis (A complete list is available on request for specific drug details)
In instances where patients request prescriptions urgently for medications other than the ones listed above, please reassure them that all routine prescriptions are issued within 48 hours and missing medications other ones listed above would not have any serious consequences to their health. In case of doubt please ask the doctor on call.
Patients should be reminded that requests for routine prescriptions should be made well in advance to avoid medication lapses. We will try to accommodate some requests on an individual basis after discussion with medical staff.
Formal written reminders of practice policy on routine prescription would be sent to patients where such requests are repetitive. Case notes of patients should also be coded where such instances are noted.
We’re asking local people for their opinion on more medicines that could be bought over the counter instead of being prescribed.
Following on a successful phase one consultation in 2015, we are now reviewing more medicines that are readily available over the counter to treat minor, short term ailments such as head lice or diarrhoea.
The medicines being considered under phase two of the project are:
Medicines that can be purchased over-the-counter for the treatment of minor or short-term conditions:
Pain relief cream/ointment for short-term; Oral antihistamines for hay fever; Decongestant nasal sprays and tablets; Teething gels; Vaginal moisturisers (for example lubricant gels and creams); Warts and verrucae paints; Heparinoid gel/cream; Antiperspirants; Antifungal treatments (for example for athletes foot); Treatments for bites and stings; Treatments for cold sores; Antibacterial eye drops; Treatment for diarrhoea; Head lice treatments; Treatments for infant colic; Creams/ointments for nappy rash; Threadworm treatments; Vaginal thrush; Haemorrhoids treatment.
Medicines with limited clinical or cost-effectiveness:- Cough preparations; Eye care products (for example blepharitis wipes); Probiotics.
Medicines used for conditions where there may be no clinical need to treat:- Treatments for mild acne; Dandruff and Cradle cap treatments; Baby milks (unless a clinical need for a specialist milk).
There are some exclusions as some medicines are only available in certain circumstances. For example, some medicines may not be suitable for children under two years of age. If you explain your circumstances to your local pharmacist, they will be able to offer further advice. If you are worried about your symptoms and you haven’t seen an improvement after self-care at home, your GP practice is the right place to contact. The consultation runs from Friday 22nd September to Friday 15th December.
You can have your say by:
Completing the online survey by visiting https://www.surveymonkey.co.uk/r/SelfCarePhase2
Coming along to our public event to hear more about the proposals and to give your feedback on Thursday 9th November 10am the Gateway, 89 Sankey Street If people do not have access to the internet or need this leaflet in any other format, please contact the Engagement and Communications Team on 01925 843 745.
Birchwood Medical Centre is backing the Cheshire and Merseyside Back Pain Campaign.
Olympic gymnast Beth Tweddle is also supporting the campaign by adding her voice to an animation put together as part of this new health campaign which is aimed at the better management of back pain. The animation is now available to view https://youtu.be/nrtCtEITzeE
Patients are being asked to follow 7 Golden Rules if they experience back pain as part of the campaign led by The Neuro Network - a collection of NHS organisations, voluntary sector, patient and carer representatives who have come together to make changes that benefit neurological and spinal patients.
Low back pain is the leading cause of work absence throughout much of the world, placing an economic burden on the nations, governments, families and the individuals themselves.
NATIONAL DIABETES AUDIT: helping to improve diabetes care
This Practice is taking part in an important national project about diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA)
To take part your GP practice will share information about your diabetes care and treatment with the NDA. The type of information and how it is shared is controlled by law and enforced by strict rules of confidentiality and security. Taking part in the NDA shows that this GP practice is committed to improving care for people with diabetes.
If you do not want your information to be used please inform the receptionist, your GP or nurse. This will not affect your care.
FAIR PROCESSING NOTIFICATION TO PATIENTS
This practice may supply personal health data to comply with its legal obligations from time to time, as directed by the Secretary of State for Health, or other recognised Authority.
Anonymised data on the use of fit notes is being provided to the HSCIC on behalf of the Department of Health and the Department for Work and Pensions. This will enable the Department for Work and Pensions to undertake research analysis to inform policy relating to employment and sickness absence, including evaluation of Fit for Work.
The Department of Health has further directed that patients objecting to their data leaving the practice will have these objections respected. Should you require more detailed information please visit:
How we use your information
Medical confidentiality is the cornerstone of trust between doctor and patient and we keep your records secure and confidential. For your direct care either from the practice or within the NHS hospital service we imply your consent to pass on relevant clinical information to other professional staff involved in your direct care.
Only when there is a legal basis for the transfer of data we may pass limited and relevant information to other NHS organisations to improve the efficient management of the NHS or to aid medical research.
If you wish to see more information about this subject please visit our website at: birchwoodmedicalcentre.co.uk
If you wish to object to the use of your data for these ‘secondary uses please speak to: Alison Warburton, Practice Manager
Additions to that notice could include, for example:
- ‘This practice contributes to medical research and may send relevant information to medical research databases such as the Clinical Practice Research Datalink and QResearch when the law allows’
- ‘This practice contributes to national clinical audits and may sometimes send relevant data to NHS Digital when the law allows.’
- ‘In order to comply with its legal obligations this practice may send data to the Health and Social Care Information Centre when directed by the Secretary of State for Health.’
It is important that the notice, often referred to as a ‘privacy notice’ or ‘fair processing notice’, is kept up to date and is clearly visible in the practice – not hidden under later notices.
Ask Ollie Website: Ask Ollie is part of the Local Offer in Warrington. It is a statutory element of the Children and Families Act 2014. To improve accessibility to relevant information which is crucial to empower families, children and young people, please visit the following websites:-
NOW ABOUT US .....
Birchwood Medical Centre has been established since 1976 and serves the communities of Birchwood (Oakwood, Locking Stumps & Gorse Covert) as well as Croft and Culcheth to the north together with Longbarn and Cinnamon Brow to the east. Our current list size is 11,375.
We operate from modern large purpose built premises near to the shopping centre in Birchwood.
Our team includes nine GPs, three senior nurses, three health care assistants, a practice manager with four secretaries, three reception staff and nine admin staff.
We offer full general medical practice services and additional and enhanced services from our team.
At Birchwood Medical Centre, we aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important you know who you are speaking to, so our practice staff will identify themselves on the telephone.
Birchwood Medical Centre is a 'training practice'. This means hospital doctors wanting to enter general practice spend twelve months with us in order to gain the experience they need to become family doctors.We also have medical students from Liverpool University. As a training practice, your medical records may be used for educational purposes.
This website is for both existing patients and those considering registering with us. It tells you about our services, how to access them and some general information about how our practice operates. The practice is within the Warrington NHS area.
SystmOne Online Services - Repeat Prescriptions and Appointments
If you have a SystmOne on-line user name and password, please use this link to order your repeat prescriptions or book your appointment online. Please Note that any controlled drugs cannot be sent electronically to your nominated pharmacy.
If you are interested in this on - line service, including access to a summary care record, please contact reception.
(Site updated 13/11/2017)